eSIMs & Connected Cars - T&C

Terms & Conditions

1. Introduction

Welcome to Xtreme Plus UK, a provider of global eSIM connectivity services. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding with your purchase.

2. Definitions

  • "Xtreme Plus UK", "we", "us", "our" refers to the service provider.
  • "Customer", "you", "your" refers to the individual using our services.
  • "eSIM" refers to an embedded SIM that allows connectivity without the need for a physical SIM card.
  • "BMW" refers to our official client for whom these services are made available.

3. Eligibility

To use our services, you must be at least 18 years old, a resident of the UK, and agree to comply with all applicable laws and regulations of the UK.

4. Service Description

Xtreme Plus UK offers global eSIM connectivity services for BMW vehicle users in the UK. Our services include:

  • Access to mobile data plans across multiple regions.
  • Seamless activation through QR code provisioning.
  • Compatibility with eSIM-enabled devices.
  • Customer support for troubleshooting and inquiries.

The Xtreme Plus UK Europe Unlimited data plan is designed for BMW customers and offers high-end, fast connectivity in the UK and for roaming throughout Europe*.

Your plan includes 50GB of 4G/5G data per month. Beyond that limit, your data access speed will be limited, but you’ll still get connectivity. (*) UK, Switzerland, Norway and Europe 27 countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden).

5. Account Registration

To access our services, you may be required to create an account. You agree to provide accurate information and maintain the confidentiality of your login credentials.

6. Pricing & Payment

All prices for eSIM data plans are listed on our website and are subject to change. Payments must be made using the accepted payment methods on our platform. No refunds will be issued once an eSIM is activated.

7. Fair Usage Policy

To ensure fair and optimal service for all customers, Xtreme Plus UK implements a Fair Usage Policy:

  • The Xtreme Plus UK Europe Unlimited data plan includes 50GB of high-speed 4G/5G data per month.
  • Beyond that 50GB limit, your data access speed will be limited but you’ll still get connectivity.
  • The eSIM is for personal use only and should not be resold.
  • Customers must avoid excessive or unauthorized usage, including automated bulk data transfers.
  • We reserve the right to suspend or terminate services if the Fair Usage Policy is violated.

8. Network Coverage & Performance

Coverage and network performance depend on third-party carriers. We are not liable for service interruptions caused by network providers or technical issues beyond our control. Data speeds and availability may vary based on location and network conditions.

9. Data Protection & Privacy

We collect and process personal data in accordance with applicable UK data protection laws. By using our services, you consent to our Privacy Policy, which outlines how your data is used and protected.

10. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our maximum liability is limited to the amount paid for the eSIM service.

11. Termination & Suspension

We reserve the right to suspend or terminate services at our discretion if a customer violates these Terms & Conditions. Upon termination, access to eSIM services will be revoked immediately.

12. Amendments to Terms & Conditions

We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any changes.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

14. Contact Information

For any inquiries regarding these Terms & Conditions, please contact us at support@xtremesims.com.